Apartment Manager job description

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Apartment Managers are responsible for the daily operations of an apartment complex. Some of their duties are handling comments, complaints and requests from tenants, collecting rent payments, depositing money, and contacting residents who have not paid their rental payment. They are required to solve any emergency or situation related to one of the apartments. These managers also need to find new tenants to fill vacancies by promoting apartments in newspapers.

Apartment Managers usually perform many of the following tasks:
• Completing lease paperwork.
• Collecting rent payments.
• Showing apartments to prospective tenants.
• Ensuring that the facilities meet state safety codes.
• Solving conflicts.


• Having budgeting skills.
• Being able to deal with people from different backgrounds.
• Having good communication skills.
• Being able to work under stressful circumstances.
• Having math skills.
• Being physically fit.
• Having understanding of employment laws.
• Being able to plan the work of others.
• Having IT skills.
• Being proactive and self-motivated.


Persons who want to be Apartment Managers are required to have a Bachelor´s Degree in Business Administration. There are some cases where employers just require candidates having a High School Diploma, but it is recommended to have a College Degree as a minimum to get better job opportunities. Other suitable programs for this field are four-year Degrees in Public Administration and Real Estate. Most employers offer on-the-job training programs in order to teach basic knowledge and skills to new employees without enough experience. Other way to enter to this industry is having one of the apartment management courses offered by the National Apartment Association and the Institute of Real Estate Management.

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