Operations job description

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Description

Professionals working on Operations area are responsible for planning, organizing, and directing high level workings of public or private organizations. Operations Managers, Supervisors, and Coordinators are some of the specialists who work in this industry and they need to manage daily operations such as implementing the use of physical assets, formulating policies, hiring personnel, overseeing production, purchasing of capital equipment, among other duties. They team up with other supervisors or managers to coordinate efforts of different departments on a company. These professionals report to executive positions such as CIOs, CEOs, and the Board of Directors.

Professionals working on Operations area usually perform many of the following tasks:
• Conducting meetings.
• Listening to department concerns.
• Arranging programs for employee productivity.
• Supervising employees.
• Setting policies and rules.

Skills

• Being able to motivate others.
• Having good negotiation skills.
• Being able to make decisions quickly.
• Having analytical skills.
• Being able to work with people from different backgrounds.
• Having interpersonal skills.
• Being assertive.
• Having excellent written and verbal communication skills.
• Being able to work under pressure.
• Having knowledge to delegate work.

Education

Persons who want to work on the Operations area are required to have a High School Diploma as a minimum academic qualification. Most employers demand candidates having a Bachelor´s Degree in Business Administration. It is recommended that applicants for jobs in this field have some years of work experience and a good managerial background in Marketing. Candidates for Operations Manager jobs need to have a Graduate Degree in Manufacturing, Business Administration, Operations, or a related subject. In the case of Operations Supervisor posts, applicants must have a High School Diploma and several years of work experience in Management. There are suitable certifications for professionals working on this area such as the Certified in Production and Inventory Management, Project Management Professional, and the Certified Supply Chain Professional.

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