Customer Service Manager job descriptionJob Ads
Customer Service Managers are in charge of customer relations and staff members required for those functions. They may work at manufacturing, retail, and utility companies in centralized call center facilities. These professionals solve conflicts involving client´s complaints about products or services. They train staff in good customer service techniques in order to keep clients satisfied.
Customer Service Managers usually perform many of the following tasks:
• Issuing refunds to customers.
• Providing help to clients.
• Handling customer complaints.
• Communicating with clients by email.
• Supervising customer service staff.
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Customer Service Manager Jobs
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Canandaigua, New York
Las Vegas, Nevada
Milwaukee, WI, US
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