Latest Itil Customer Service jobs in Annapolis Junction, MD

8 Itil Customer Service Jobs in Annapolis Junction, MD

IT Customer Service Specialist InfoStructures, Inc. - Rockville, Maryland , implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk 2 days ago
ServiceNow Architect General Dynamics Information Technology - Springfield, Virginia -user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design Yesterday
Service Desk Agent Peraton - Washington, DC issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified 11 days ago
Mobile Support Technician Empower AI Inc. - Arlington, Virginia changing environment. Strong written and oral communication skills. Work well in a team environment. Provide excellent customer service to remote and in-person customers. Utilize ITIL best practices 6 days ago
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Help Desk Manager CACI - Mclean, VA with IT Service Management Practices ITIL Certification Agile Certification Demonstrated experience with providing customer service for systems that reside in a secure environment Working knowledge Unspecified 10 days ago
ServiceNow Administrator #1092004 Network Designs Inc. - Alexandria, VA 22350, USA reporting all activities. Apply models such as CMMI and the ITIL Process Maturity Framework to assist in process and service improvements. Oversee IT operations to achieve optimal service delivery $120000 - $130000 per year 8 days ago
Help Desk Support Technician Netcentrics Corp - Alexandria, VA and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered. Utilize ITIL best practices to enhance and optimize Unspecified 11 days ago
Triage Support Center Technician Empower AI Inc. - Alexandria, VA ): active Secret security clearance High School degree 0-5 years IT experience Excellent customer service skills and the ability to work with all levels within the organization Good written, oral Unspecified 24 days ago

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