Latest Itil Customer Service jobs in Silver Spring, MD

13 Itil Customer Service Jobs in Silver Spring, MD

Service Desk Specialist Seneca Resources - Vienna, VA, United States multiple tasks simultaneously with a high degree of accuracy • Strong customer service skills to resolve issues professionally and support customer needs. • Ability to work independently and in a team 24 days ago
Service Desk INSPYR Solutions - Vienna, Virginia environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced 3 days ago
IT Service Manager Maximus - Tysons, VA outstanding service experiences whilst identifying ways to optimise process improvements that will provide opportunities to be more efficient and productive. •To set and implement ITIL standards and introduce 51000 GBP 3 days ago
IT Customer Service Specialist InfoStructures, Inc. - Rockville, Maryland , implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk 10 days ago
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Service Desk Manager Randstad Digital - Alexandria, VA and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57 9 days ago
Customer Experience Analyst Persistent Technology, Inc. - Alexandria, VA 22312, USA their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency 6 days ago
Service Desk Agent Peraton - Washington, DC issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified 19 days ago
Mobile Support Technician Empower AI Inc. - Arlington, Virginia changing environment. Strong written and oral communication skills. Work well in a team environment. Provide excellent customer service to remote and in-person customers. Utilize ITIL best practices 14 days ago
ServiceNow Architect General Dynamics Information Technology - Springfield, Virginia -user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design 9 days ago
Help Desk Manager CACI - Mclean, VA with IT Service Management Practices ITIL Certification Agile Certification Demonstrated experience with providing customer service for systems that reside in a secure environment Working knowledge Unspecified 18 days ago

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