Latest Itil Customer Service jobs in Washington, DC

13 Itil Customer Service Jobs in Washington, DC

Service Desk Agent Peraton - Washington, DC issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified 19 days ago
Service Desk Specialist Seneca Resources - Vienna, VA, United States multiple tasks simultaneously with a high degree of accuracy • Strong customer service skills to resolve issues professionally and support customer needs. • Ability to work independently and in a team 24 days ago
Service Desk Manager Randstad Digital - Alexandria, VA and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57 9 days ago
Mobile Support Technician Empower AI Inc. - Arlington, Virginia changing environment. Strong written and oral communication skills. Work well in a team environment. Provide excellent customer service to remote and in-person customers. Utilize ITIL best practices 14 days ago
Forum: Start a Discussion Join
Customer Experience Analyst Persistent Technology, Inc. - Alexandria, VA 22312, USA their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency 6 days ago
Service Desk INSPYR Solutions - Vienna, Virginia environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced 3 days ago
IT Service Manager Maximus - Tysons, VA outstanding service experiences whilst identifying ways to optimise process improvements that will provide opportunities to be more efficient and productive. •To set and implement ITIL standards and introduce 51000 GBP 3 days ago
ServiceNow Architect General Dynamics Information Technology - Springfield, Virginia -user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design 9 days ago
Help Desk Support Technician Netcentrics Corp - Alexandria, VA and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered. Utilize ITIL best practices to enhance and optimize Unspecified 19 days ago
IT Customer Service Specialist InfoStructures, Inc. - Rockville, Maryland , implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk 10 days ago

Top locations