Latest Itil Customer Service jobs in Fort Meade, MD

10 Itil Customer Service Jobs in Fort Meade, MD

IT Service Manager Maximus - Baltimore, MD outstanding service experiences whilst identifying ways to optimise process improvements that will provide opportunities to be more efficient and productive. •To set and implement ITIL standards and introduce 51000 GBP 4 days ago
Service Desk Manager Randstad Digital - Alexandria, VA and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57 10 days ago
IT Customer Service Specialist InfoStructures, Inc. - Rockville, Maryland , implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk 11 days ago
Customer Experience Analyst Persistent Technology, Inc. - Alexandria, VA 22312, USA their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency 7 days ago
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ServiceNow Architect General Dynamics Information Technology - Springfield, Virginia -user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design 10 days ago
Mobile Support Technician Empower AI Inc. - Arlington, Virginia changing environment. Strong written and oral communication skills. Work well in a team environment. Provide excellent customer service to remote and in-person customers. Utilize ITIL best practices 15 days ago
Service Desk Agent Peraton - Washington, DC issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified 20 days ago
Help Desk Manager CACI - Mclean, VA with IT Service Management Practices ITIL Certification Agile Certification Demonstrated experience with providing customer service for systems that reside in a secure environment Working knowledge Unspecified 19 days ago
ServiceNow Administrator #1092004 Network Designs Inc. - Alexandria, VA 22350, USA reporting all activities. Apply models such as CMMI and the ITIL Process Maturity Framework to assist in process and service improvements. Oversee IT operations to achieve optimal service delivery $120000 - $130000 per year 17 days ago
Help Desk Support Technician Netcentrics Corp - Alexandria, VA and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered. Utilize ITIL best practices to enhance and optimize Unspecified 20 days ago

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