6 Itil Customer Service Jobs in Glen Burnie, MD
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IT Service Manager Maximus - Baltimore, MD outstanding service experiences whilst identifying ways to optimise process improvements that will provide opportunities to be more efficient and productive. •To set and implement ITIL standards and introduce 51000 GBP 3 days ago
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Service Desk Manager Randstad Digital - Alexandria, VA and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57 9 days ago
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Customer Experience Analyst Persistent Technology, Inc. - Alexandria, VA 22312, USA their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency 6 days ago
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Service Desk Agent Peraton - Washington, DC issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified 19 days ago
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Help Desk Support Technician Netcentrics Corp - Alexandria, VA and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered. Utilize ITIL best practices to enhance and optimize Unspecified 19 days ago
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ServiceNow Administrator #1092004 Network Designs Inc. - Alexandria, VA 22350, USA reporting all activities. Apply models such as CMMI and the ITIL Process Maturity Framework to assist in process and service improvements. Oversee IT operations to achieve optimal service delivery $120000 - $130000 per year 16 days ago
Top locations
- Arlington, VA (20)
- Washington, DC (16)
- Reston, VA (11)
- Chantilly, VA (9)
- Alexandria, VA (8)
- Bethesda, MD (7)
- Columbia, MD (6)
- Springfield, VA (5)
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