2 Itil Customer Service Jobs in District of Columbia
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Service Desk Agent Peraton - Washington, DC issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified Yesterday
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Customer Engagement Team Lead Alpha Omega Integration LLC - Washington, DC of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified 5 days ago
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