16 Itil Customer Service Jobs in Tysons Corner, VA
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Service Desk INSPYR Solutions - Vienna, Virginia environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced 15 days ago
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Computer Specialist - Help Desk Centers The Informatics Applications Group - Bethesda, MD . Utilize government furnished equipment (GFE) to support Incident, Problem and Request Management processes leveraging the ITIL service framework and best business practices. Technical support includes Unspecified 2 days ago
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Help Desk Manager Credence Management Solutions, LLC - Arlington, Virginia , such as ITIL or Helpdesk Institute certification or equivalent required A minimum of five (5) years of experience in an IT helpdesk or customer service role is required, with at least two (2) years 6 days ago
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ServiceNow Architect General Dynamics Information Technology - Springfield, Virginia instances Preferred Qualifications: Experience with ServiceNow SERVICE PORTAL design and end-user/customer experience such as development of professional, compelling design and graphical interface for Service 6 days ago
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Customer Engagement Team Lead Alpha Omega Integration LLC - Washington, DC of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified 3 days ago
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Help Desk Manager CACI - Mclean, VA with IT Service Management Practices ITIL Certification Agile Certification Demonstrated experience with providing customer service for systems that reside in a secure environment Working knowledge Unspecified 30 days ago
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ServiceNow Architect General Dynamics Information Technology - Springfield, VA -user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design USD 176,446.00 - 189,750.00 per year 21 days ago
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Service Desk Manager Randstad Digital - Alexandria, VA and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57 21 days ago
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Mobile Support Technician Empower AI Inc. - Arlington, Virginia changing environment. Strong written and oral communication skills. Work well in a team environment. Provide excellent customer service to remote and in-person customers. Utilize ITIL best practices 26 days ago
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Ticket Coordinator - Queue Coordinator 1 Synergy ECP - Annapolis Junction, MD on work load Requirements Two (2) to four (4) years experience in customer service, help desk, or network operations center environment. Experience with Linux or Windows administration desired. ITIL v3 Unspecified 9 days ago
Top locations
- Arlington, VA (28)
- Washington, DC (27)
- Reston, VA (13)
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- McLean, VA (8)
- Bethesda, MD (7)
- Annapolis Junction, MD (6)
- Springfield, VA (6)
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