13 Itil Customer Service Jobs in Herndon, VA
-
Service Desk Specialist Seneca Resources - Vienna, VA, United States multiple tasks simultaneously with a high degree of accuracy • Strong customer service skills to resolve issues professionally and support customer needs. • Ability to work independently and in a team 24 days ago
-
Help Desk Support Service Specialist - Senior NuAxis Innovations LLC - Reston, VA , with experience mentoring junior staff and leading small teams. Exceptional customer service orientation and a passion for delivering high-quality support experiences. Preferred Qualifications: ITIL Foundation IV Unspecified 18 days ago
-
Service Desk INSPYR Solutions - Vienna, Virginia environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced 3 days ago
-
IT Service Manager Maximus - Tysons, VA outstanding service experiences whilst identifying ways to optimise process improvements that will provide opportunities to be more efficient and productive. •To set and implement ITIL standards and introduce 51000 GBP 3 days ago
- Forum: Start a Discussion Join
-
IT Customer Service Specialist InfoStructures, Inc. - Rockville, Maryland , implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk 10 days ago
-
ServiceNow Architect General Dynamics Information Technology - Springfield, Virginia -user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design 9 days ago
-
Service Desk Manager Randstad Digital - Alexandria, VA and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57 9 days ago
-
Mobile Support Technician Empower AI Inc. - Arlington, Virginia changing environment. Strong written and oral communication skills. Work well in a team environment. Provide excellent customer service to remote and in-person customers. Utilize ITIL best practices 14 days ago
-
Help Desk Manager CACI - Mclean, VA with IT Service Management Practices ITIL Certification Agile Certification Demonstrated experience with providing customer service for systems that reside in a secure environment Working knowledge Unspecified 18 days ago
-
Customer Experience Analyst Persistent Technology, Inc. - Alexandria, VA 22312, USA their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency 6 days ago
Top locations
- Arlington, VA (20)
- Washington, DC (16)
- Reston, VA (11)
- Chantilly, VA (9)
- Alexandria, VA (8)
- Bethesda, MD (7)
- Columbia, MD (6)
- Springfield, VA (5)
- See more