5 Itil Customer Service Jobs in Germantown, MD
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Computer Specialist - Help Desk Centers The Informatics Applications Group - Bethesda, MD . Utilize government furnished equipment (GFE) to support Incident, Problem and Request Management processes leveraging the ITIL service framework and best business practices. Technical support includes Unspecified 3 days ago
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Help Desk Manager Credence Management Solutions, LLC - Arlington, Virginia , such as ITIL or Helpdesk Institute certification or equivalent required A minimum of five (5) years of experience in an IT helpdesk or customer service role is required, with at least two (2) years 7 days ago
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Customer Engagement Team Lead Alpha Omega Integration LLC - Washington, DC of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified 4 days ago
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IT Customer Service Specialist InfoStructures, Inc. - Rockville, Maryland , implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk 23 days ago
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Service Desk INSPYR Solutions - Vienna, Virginia environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced 16 days ago
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- Arlington, VA (29)
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- Annapolis Junction, MD (6)
- Bethesda, MD (5)
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