16 Itil Customer Service Jobs in Springfield, VA - page 2
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Service Desk Specialist II, 6am to 2pm Information Management Group - Annapolis Junction, MD days of start: A+ CE (CompTIA) HDI-CSR (Customer Service Representative) HDI-SCD (HDI Support Center Director) HDI-SCA (HDI Support Center Analyst) ITIL Foundation Microsoft Office 365 Education 10 days ago
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IT Customer Service Specialist InfoStructures, Inc. - Rockville, Maryland , implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk 22 days ago
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Help Desk Support Technician Netcentrics Corp - Alexandria, VA and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered. Utilize ITIL best practices to enhance and optimize Unspecified More than 30 days ago
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Help Desk Manager CACI - Mclean, VA with IT Service Management Practices ITIL Certification Agile Certification Demonstrated experience with providing customer service for systems that reside in a secure environment Working knowledge Unspecified 30 days ago
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Service Desk Agent Peraton - Washington, DC issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified More than 30 days ago
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Help Desk Support Service Specialist - Senior NuAxis Innovations LLC - Reston, VA , with experience mentoring junior staff and leading small teams. Exceptional customer service orientation and a passion for delivering high-quality support experiences. Preferred Qualifications: ITIL Foundation IV Unspecified 30 days ago
Top locations
- Arlington, VA (28)
- Washington, DC (27)
- Reston, VA (13)
- Chantilly, VA (12)
- McLean, VA (8)
- Bethesda, MD (7)
- Annapolis Junction, MD (6)
- Alexandria, VA (6)
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