Technical Support Jobs

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Administrative and Technical Support Specialist  

T3W Business Solutions, Inc. - , CA, United States

and Technical Support Specialist (NIWC Pacific) in San Diego, CA. Position Summary Provide professional computer operator services assist NIWC Pacific Security Support Services. Responsibilities Accurately

from: linkedin.com - Yesterday

Technical Support  

MoeGo - Los Angeles, CA, United States

Customer Assistance: - Respond to customer inquiries and provide technical support via chat, email, and phone. - Troubleshoot and resolve customer issues related to our products. - Guide customers through

from: linkedin.com - 6 days ago

Senior Director, Software Engineering - Card Authorizations  

Capital One - Salisbury, United States (+9 locations)

Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools

from: us.lifeworq.com - 3 days ago

Senior Technical Support Executive  

Akkodis - Akron, OH, United States

Akkodis is seeking a Senior Technical Support Executive for a contract position with a client located in Akron, OH. This position will have responsibility to provide executive support to C-level

from: linkedin.com - 6 days ago

Manager, Technical Support Mechanical Welding  

Trinity Industries, Inc. - Jonesboro, AR, United States

TrinityRail is searching for a Manager, Technical Support Mechanical Welding at our Jonesboro, Arkansas rail maintenance facility. The Technical Support Manager is a mechanical welding process

from: linkedin.com - 5 days ago

Senior Software Engineer  

Capital One - Paris, United States (+9 locations)

Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting

from: us.lifeworq.com - 3 days ago

Technical Support Engineer (East Coast)  

Henderson Scott - New York, NY, United States

Technical Support Engineer (East Coast) $100,000 - $120,000 Responsibilities: Assisting global customers in resolving intricate technical issues through various channels such as support portals, chat

from: linkedin.com - 5 days ago

Technical Support Analyst 23-08490  

Genesis10 - Mequon, WI, United States

Genesis10 is currently seeking a Technical Support Analyst for a permanent position working with our client in the Mequon, WI area. Summary: Perform a wide variety of duties and assume a leadership

from: linkedin.com - 8 days ago

Senior Director, Software Engineering - Card Core  

Capital One - Peoria, United States (+9 locations)

@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital

from: us.lifeworq.com - 3 days ago

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Technical Support Scientist  

BEPC Inc. - Business Excellence Professional Consulting - South San Francisco, CA, United States

The SMIG utilizes advanced analytical tools such as NMR, GC-MS, LC-MS, and ICP-MS to quantify process-related small-molecule impurities...

from: linkedin.com - 12 days ago


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Technical Support

Persons who work in technical support assist clients by resolving their issues. Customers experience various problems that are either user or product related. Support employees must be able to deduce the best fix for the problem. Some issues require escalation to other team members or engineers.

Issues are logged into applications or databases, therefore technical support employees must be equipped with competent IT skills. Another requirement is to be patient and levelheaded as clients can be upset and speak negatively or in a derogatory manner. Therefore, support professionals must employ all their customer relations skills to satisfy the client.

Technical support members work with various tools. Clients often contact them through an electronic form like emails, or phone calls; therefore, employees must be able to utilize computers and other equipments proficiently. Persons who work in technical support must competent trainers and presenters as their job may require these skills.

The salary for persons who work in technical support varies. It may be dependent on level, experience, qualifications, position, products, service, contract stipulations, and the type of company. Generally, they receive good salaries and qualify for employee benefits. Due to the technological developments and overall usage of these products in our everyday lives, there is growing demand for technical support jobs.

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