Technical Support Jobs

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Technical Support Analyst  

Beacon Hill Staffing Group - , CT, United States

companywide technology issues -calls are specifically called "IT restoration calls" -candidates need to be comfortable on the phone, calm under pressure, and be able to carry and facilitate a conversation Must

from: linkedin.com - Yesterday

Technical Support Representative  

Medit - , CA, United States

the only open source platform solutions for digital dentistry. We're looking to add a Technical Support Representative to our growing company! This is a Full-Time and Remote position taking incoming support

from: linkedin.com - 5 days ago

Technical Support Representative  

Sentec - , RI, United States

About the Job: Sentec is seeking a motivated Technical Support & Service Technician to join the Service team in Lincoln, Rhode Island. This position will primarily perform troubleshooting, repairs

from: linkedin.com - 5 days ago

Enterprise Technical Support  

Brooksource - , FL, United States

Enterprise Technical Support I Orlando, FL Contract to Hire As a knowledgeable and confident Enterprise Technical Support I, you focus on enhancing and simplifying the client experience

from: linkedin.com - 6 days ago

Technical Support Specialist  

Harvest Tec - , WI, United States

Make a Lasting Impact in Agriculture: Technical Support Specialist Wanted! Join Harvest Tec: Where Innovation Meets Compassion in Agri-Tech At Harvest Tec, we believe in harnessing the power

from: linkedin.com - 4 days ago

Technical Support Representative  

CPT Network Solutions - , IL, United States

Job Responsibilities: • Work in a team environment to manage and complete all daily department tickets. • Manage queue calls from our field technicians to provide technical support and ticket

from: linkedin.com - 6 days ago

Technical Support Representative  

Hankook Tire America Corp. - , TN, United States

Receives and answers simple to complex customer inquiries for all Hankook products through specialized technical knowledge of products...

from: linkedin.com - 5 days ago

Technical Support Representative  

Peerlogic - , AZ, United States

in the medical field, be it in support or sales. Our team is composed of bright, passionate individuals who believe in making a tangible difference in the healthcare industry. As a Customer Service Representative

from: linkedin.com - 6 days ago

Technical Support Specialist | EDI  

Kore Recruiters - , NC, United States

Job Title: Technical Support Specialist (EDI) - MIN 5 YRS OF EDI EXP Job Summary: The Associate has responsibility for ensuring the needs of our customer base are met in a timely and professional

from: linkedin.com - 5 days ago

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Technical Support Analyst  

Akkodis - , KY, United States

Akkodis is hiring for a Remote, contract to hire Technical Support Analyst, that is local to Louisville, KY. Salary for the position on contract is $19/hour MUST BE OPEN TO ANY SHIFT WITHIN 8AM

from: linkedin.com - 5 days ago


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Technical Support

Persons who work in technical support assist clients by resolving their issues. Customers experience various problems that are either user or product related. Support employees must be able to deduce the best fix for the problem. Some issues require escalation to other team members or engineers.

Issues are logged into applications or databases, therefore technical support employees must be equipped with competent IT skills. Another requirement is to be patient and levelheaded as clients can be upset and speak negatively or in a derogatory manner. Therefore, support professionals must employ all their customer relations skills to satisfy the client.

Technical support members work with various tools. Clients often contact them through an electronic form like emails, or phone calls; therefore, employees must be able to utilize computers and other equipments proficiently. Persons who work in technical support must competent trainers and presenters as their job may require these skills.

The salary for persons who work in technical support varies. It may be dependent on level, experience, qualifications, position, products, service, contract stipulations, and the type of company. Generally, they receive good salaries and qualify for employee benefits. Due to the technological developments and overall usage of these products in our everyday lives, there is growing demand for technical support jobs.

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