Technical Support Jobs
Senior Technical Support Engineer
Xcede - New York, NY, United States
This role is for a current Senior Technical Support engineer who will evolve into the future team leader and then team manager with a highly funded start-up with $18 Million in funding. The role
from: linkedin.com - Yesterday
Technical Support Associate
Magnit - Newburyport, MA, United States
in Technical Support. Skills: Customer Service Asset Management Materials Handling Technical Troubleshooting Time Management Windows Support Education: Associate degree PREFERRED or HS diploma/GED and equivalent
from: linkedin.com - 3 days ago
Technical Support Specialist
Innova Solutions - Sandy, UT, United States
Innova Solutions is immediately hiring for a Technical Support Specialist Position type: Contract Duration: 8 mos + Location: Salt Lake City As a Technical Support Specialist, you will: Knowledge
from: linkedin.com (+1 source) - Yesterday
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Technical Support Specialist
RTI - Shakopee, MN, United States
on customer communications to Technical Support Requirements: • High School diploma or equivalent; Associate’s degree IT, electronics, engineering, A/V, or coding preferred (or be a student in school working
from: linkedin.com - Yesterday
Field Service Technical Support
SEB Professional North America - Montebello, CA, United States
experience with Wilbur Curtis, Schaerer, and WMF branded products by providing excellent technical support to our service partner technicians in the field. The ideal candidate is technically minded
from: linkedin.com - 7 days ago
Apptio Technical Support Lead
Adbakx - King of Prussia, PA, United States
Role: Apptio Technical Support Lead Location: King of Prussia, PA Type of Employment: Contract Responsibilities: Works closely with Client finance leadership to provides new reporting capabilities
from: linkedin.com (+1 source) - Yesterday
Technical Support Analyst
Revolution Technologies - Orlando, FL, United States
and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking
from: linkedin.com - Yesterday
Technical Support Specialist
Staffing Solutions Enterprises - Cleveland, OH, United States
The Technical Support Specialist – Tier 2 is responsible for the daily support, coordination, and resolution of critical IT system issues for the company. This includes installing, upgrading
from: linkedin.com - Yesterday
Technical Support Analyst
Henderson Scott - Washington, DC, United States
Title: Technical Support Specialist Client: Global leader in the legal services industry Compensation: $80,000-$95,000 Location: Washington, DC (ONSITE) Work Authorization: USC or Green Card ONLY
from: linkedin.com - Yesterday
Technical Support Specialist
Randstad Digital - Madison, WI, United States
of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented
from: linkedin.com - Yesterday
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- Washington, DC (1,583)
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Technical Support
Persons who work in technical support assist clients by resolving their issues. Customers experience various problems that are either user or product related. Support employees must be able to deduce the best fix for the problem. Some issues require escalation to other team members or engineers.
Issues are logged into applications or databases, therefore technical support employees must be equipped with competent IT skills. Another requirement is to be patient and levelheaded as clients can be upset and speak negatively or in a derogatory manner. Therefore, support professionals must employ all their customer relations skills to satisfy the client.
Technical support members work with various tools. Clients often contact them through an electronic form like emails, or phone calls; therefore, employees must be able to utilize computers and other equipments proficiently. Persons who work in technical support must competent trainers and presenters as their job may require these skills.
The salary for persons who work in technical support varies. It may be dependent on level, experience, qualifications, position, products, service, contract stipulations, and the type of company. Generally, they receive good salaries and qualify for employee benefits. Due to the technological developments and overall usage of these products in our everyday lives, there is growing demand for technical support jobs.
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