Latest Help Desk Team Lead jobs in Washington, DC

19 Help Desk Team Lead Jobs in Washington, DC

Service Now Support Analyst Emerging Tech - Washington, DC, United States by focusing on Problem Management as a means to identify and remedy themes from incident management and help desk processes. Work as Junior Problem Management Analyst under guidance of Technical Operations 11 days ago
IT Service Governance Manager Covington & Burling LLP - Washington, DC, United States ., Help Desk Management and team members; engineering teams) to enhance processes, standards, and effectiveness Partners with IT management and technical leads to shape ITSM standards from the vantage point 5 days ago
Help Desk Team Lead Archimedes Global - Washington, DC Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to work onsite, as required. The selected 16 days ago
Tier 2 Help Desk - fully remote Capitol Recruiters Inc. - Washington, DC, US in person, over the phone, or via email. Thoroughly document support requests, with emphasis on complex and specialized needs, using the Help Desk ticketing system. Lead problem management. Maintain IT 3 days ago
Forum: Start a Discussion Join
Analyst, Technical Operations ICMA-RC dba MissionSquare Retirement - Washington, DC and technical documentation * Analyze, test, develop, implement, and deploy new hardware and software solutions for field representatives * Assist in the maintenance and enhancement of the Help Desk Procedures 9 days ago
Business System Analyst CACI - Washington, DC Monitor the health and status of current AEA systems Prepare routine metrics and system availability reports Identify common user challenges and work with development teams, UX teams, and product leads Unspecified 17 days ago
Technical Lead Marathon TS - Washington Highlands, Washington, D.C. teams. " Develop and refine standard operating procedures for application support and maintenance. " Provide assistance to the Help Desk Manager and support team to resolve user support issues. " Collect 21 days ago
Mobility/Service Desk Specialist General Dynamics Information Technology - Chantilly, VA the same or similar problem without extensively researching the issue again. Notify the team lead of all VIP requests for support that require additional resources which result in a delay of resolution Unspecified 8 days ago
Business Analyst Lead (Help Desk/Trainer) Acclaim Technical Services - Bethesda, MD Business Analyst Lead (Help Desk/Trainer) - Bethesda – FSP Job Description: ATS is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC 3 days ago
IT Lead Engineer University of Maryland College Park Libraries - College Park, MD is the team leader for training resources, technical consultation, and solution architecting for the Desktop Support Technicians and Help Desk Staff. The position: Maintains in-house technology equipment and IT $80,000 - $102,000 11 days ago

Top locations