2 Help Desk Team Lead Jobs in Baltimore, MD
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BSME Associate to Mid Level Service Desk SME Cleared NiSUS Technologies Corporation - Annapolis Junction, MD, US common user challenges and work with development teams, UX teams, and product leads Shall maintain and update the ticket tracking tool Prepare routine metrics and system availability reports, and user More than 30 days ago
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End User Support Specialist DMI - Crownsville, Maryland and Windows systems. Share knowledge and technical solutions with the Service Desk and EUS teams and help promote knowledge sharing. Document and troubleshoot reported issues as appropriate in ServiceNow 8 days ago
Top locations
- Washington, DC (10)
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- Bethesda, MD (2)
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- Annapolis, MD (1)
- Crownsville, MD (1)
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