Latest Customer Service Manager jobs in Troy, NY

14 Customer Service Manager Jobs in Troy, NY

Service Manager Holland Pump Company - Troy , New York 12180 , United States Service Manager Introduction Welcome to the position of Service Manager at Holland Pump Company! We are looking for a motivated and passionate individual to join our team. As the Service Manager 11 days ago
Automotive Assistants & Service Managers Mavis Tire Supply - Troy, NY 12180, USA to the store manager to relate to the customer. Basic supervisory/leadership skills are also required to be fully effective in the role. About the Position of Service Manager The Service Manager is responsible $35000 - $65000 per year More than 30 days ago
Team Leader - Albany Primark - Albany, NY, United States to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high 25 days ago
Lia Honda Albany - Appointment Coordinator/Service BDC The Lia Group - Albany, NY 12205, USA appointments • Answer customer questions about service performed or products purchased or refer them to someone who can • Any other duties assigned by manager BENEFITS: • Medical, Dental and Vision • 401K Plan $16.00 - $18.00 per hour 18 days ago
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- What are the roles and responsibilities for Customer Service Manager?
- Customer Service Managers are in charge of customer relations and staff members required for those functions. They may work at manufacturing, retail, and utility companies in centralized call center facilities. These professionals solve conflicts involving client´s complaints about products or services. They train staff in good customer service techniques in order to keep clients satisfied.
  
  Customer Service Managers usually perform many of the following tasks:
  • Issuing refunds to customers.
  • Providing help to clients.
  • Handling customer complaints.
  • Communicating with clients by email.
  • Supervising customer service staff.
  
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- What are the required skills for Customer Service Manager?
- • Being able to lead teams.
  • Having customer service skills.
  • Being polite and patient.
  • Having excellent written and verbal communication skills.
  • Being able to produce creative ideas.
  • Having project management skills.
  • Being able to stay calm under stressful circumstances.
  • Having organizational skills.
  • Being able to inspire others.
  • Having IT skills.
  
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- Is my educational background ideal for Customer Service Manager?
- Customer Service Manager job placements require applicants having a degree in management, business, consumer studies, or a related subject for this area. Most employers also require relevant past experience in customer service management related activities. Other suitable degrees for this area are bachelor´s degree in sciences and arts, marketing, and advertising. Some professionals working on this industry started as customer service representatives in order to obtain suitable skills for higher positions.
  
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Guest Service Supervisor Global Partners - Pittsfield, Massachusetts : Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company 3 days ago
Automotive Assistants & Service Managers Mavis Tire Supply - Saratoga Springs, NY 12866, USA to the store manager to relate to the customer. Basic supervisory/leadership skills are also required to be fully effective in the role. About the Position of Service Manager The Service Manager is responsible $35000 - $65000 per year More than 30 days ago
Automotive Service Advisor EasyCare Recruiting - Albany, United States may be your next career home. We need more than an Assistant Service Manager; we need an expert in the art and science of customer service--someone who is equally as comfortable greeting customers Negotiable 24 days ago
Dispatch Success Representative Crisafulli Bros - Albany, NY 12206 and appointments through completion and communicates customer and technician needs to Service Manager and other Company personnel as appropriate. They assist with answering customer calls and creating work orders More than 30 days ago
Call Center Supervisor Renewal by Andersen - Schenectady, New York supervisory experience. (required) Experience in call center operations. 1-year sales/marketing, customer service. Computer experience – general computer knowledge, Microsoft office, CRM (1-year preferred 17 days ago
Client Relationship Specialist - Albany, NY Charles Schwab - Albany, United States ” and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth Competitive 27 days ago

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