Latest Customer Service Manager jobs in Scotia, NY

10 Customer Service Manager Jobs in Scotia, NY

Team Leader - Albany Primark - Albany, NY, United States to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high 2 days ago
Lia CJDR Schenectady - Cashier/Receptionist The Lia Group - Schenectady, NY 12304, USA from service and parts customers • Closing repair orders and parts tickets in the accounting system • Compiling and balancing daily parts and service deposit • Receipting in customer deposits for sales $15.00 - $18.00 per hour 12 days ago
Lia Toyota Colonie - Appointment Coordinator/Service BDC The Lia Group - Schenectady, NY 12304, USA appointments • Answer customer questions about service performed or products purchased or refer them to someone who can • Any other duties assigned by manager BENEFITS: • Medical, Dental and Vision • 401K Plan $15.00 - $17.00 per hour 16 days ago
Call Center Supervisor Renewal by Andersen - Schenectady, New York supervisory experience. (required) Experience in call center operations. 1-year sales/marketing, customer service. Computer experience – general computer knowledge, Microsoft office, CRM (1-year preferred More than 30 days ago
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- What are the roles and responsibilities for Customer Service Manager?
- Customer Service Managers are in charge of customer relations and staff members required for those functions. They may work at manufacturing, retail, and utility companies in centralized call center facilities. These professionals solve conflicts involving client´s complaints about products or services. They train staff in good customer service techniques in order to keep clients satisfied.
  
  Customer Service Managers usually perform many of the following tasks:
  • Issuing refunds to customers.
  • Providing help to clients.
  • Handling customer complaints.
  • Communicating with clients by email.
  • Supervising customer service staff.
  
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- What are the required skills for Customer Service Manager?
- • Being able to lead teams.
  • Having customer service skills.
  • Being polite and patient.
  • Having excellent written and verbal communication skills.
  • Being able to produce creative ideas.
  • Having project management skills.
  • Being able to stay calm under stressful circumstances.
  • Having organizational skills.
  • Being able to inspire others.
  • Having IT skills.
  
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- Is my educational background ideal for Customer Service Manager?
- Customer Service Manager job placements require applicants having a degree in management, business, consumer studies, or a related subject for this area. Most employers also require relevant past experience in customer service management related activities. Other suitable degrees for this area are bachelor´s degree in sciences and arts, marketing, and advertising. Some professionals working on this industry started as customer service representatives in order to obtain suitable skills for higher positions.
  
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Customer Service Rep(03443) - 132 West Fulton st Domino's Franchise - Gloversville, New York to take orders and be able to answer questions from customers about products and service to best accommodate the customer. CSRs assist in preparing food products and packaging (boxes, bags, utensils) CSRs 12 days ago
Automotive Assistants & Service Managers Mavis Tire Supply - Albany, NY 12205, USA to the store manager to relate to the customer. Basic supervisory/leadership skills are also required to be fully effective in the role. About the Position of Service Manager The Service Manager is responsible $35000 - $65000 per year More than 30 days ago
Dispatch Success Representative Crisafulli Bros - Albany, NY 12206 and appointments through completion and communicates customer and technician needs to Service Manager and other Company personnel as appropriate. They assist with answering customer calls and creating work orders More than 30 days ago
Automotive Assistants & Service Managers Mavis Tire Supply - Saratoga Springs, NY 12866, USA to the store manager to relate to the customer. Basic supervisory/leadership skills are also required to be fully effective in the role. About the Position of Service Manager The Service Manager is responsible $35000 - $65000 per year More than 30 days ago
Automotive Assistant & Service Managers Mavis Tire Supply - Rensselaer, NY 12144, USA to the store manager to relate to the customer. Basic supervisory/leadership skills are also required to be fully effective in the role. About the Position of Service Manager The Service Manager is responsible $35000 - $65000 per year More than 30 days ago
Shift Trainee CVSHealth - Saratoga Springs, NY roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no 29 days ago

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