Latest Customer Service Manager jobs in Cooperstown, NY

4 Customer Service Manager Jobs in Cooperstown, NY

Patient Support Service Associate Bassett Medical - Cooperstown, New York for completion of all tasks. Follows established standards for priority and response as developed by Manager, Bed Management and Patient Support Services. Monitored through observation and customer satisfaction 24 days ago
Team Member Taco Bell - Oneonta, New York Responsibilities: Being friendly and helpful to customers and co-workers Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching Yesterday
Automotive Assistants & Service Managers Mavis Tire Supply - Oneonta, NY 13820, USA to the store manager to relate to the customer. Basic supervisory/leadership skills are also required to be fully effective in the role. About the Position of Service Manager The Service Manager is responsible $35000 - $65000 per year More than 30 days ago
Team Member: Service Champion Taco Bell - Oneonta, New York Responsibilities: Being friendly and helpful to customers and co-workers Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching Yesterday
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- What are the roles and responsibilities for Customer Service Manager?
- Customer Service Managers are in charge of customer relations and staff members required for those functions. They may work at manufacturing, retail, and utility companies in centralized call center facilities. These professionals solve conflicts involving client´s complaints about products or services. They train staff in good customer service techniques in order to keep clients satisfied.
  
  Customer Service Managers usually perform many of the following tasks:
  • Issuing refunds to customers.
  • Providing help to clients.
  • Handling customer complaints.
  • Communicating with clients by email.
  • Supervising customer service staff.
  
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- What are the required skills for Customer Service Manager?
- • Being able to lead teams.
  • Having customer service skills.
  • Being polite and patient.
  • Having excellent written and verbal communication skills.
  • Being able to produce creative ideas.
  • Having project management skills.
  • Being able to stay calm under stressful circumstances.
  • Having organizational skills.
  • Being able to inspire others.
  • Having IT skills.
  
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- Is my educational background ideal for Customer Service Manager?
- Customer Service Manager job placements require applicants having a degree in management, business, consumer studies, or a related subject for this area. Most employers also require relevant past experience in customer service management related activities. Other suitable degrees for this area are bachelor´s degree in sciences and arts, marketing, and advertising. Some professionals working on this industry started as customer service representatives in order to obtain suitable skills for higher positions.
  
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