23 Help Desk Team Lead Jobs in Reston, VA - page 2
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Help Desk Manager Credence Management Solutions, LLC - Arlington, Virginia customer service. Oversees Tier 2 and Tier 3 support for the START software application, managing a team of technical business analysts who serve RPC customers around the world. Leads the RPC Help Desk team 21 days ago
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Tier 2 Helpdesk Lead CAB Manager for Tech Control GCyber - Arlington, VA operations, ensuring prompt and effective resolution of issues related to switches, encryption devices, network operation consoles, and circuits. Develop and implement policies and procedures for the help desk Unspecified 3 days ago
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Technical Lead Marathon TS Inc - Washington, DC teams. • Develop and refine standard operating procedures for application support and maintenance. • Provide assistance to the Help Desk Manager and support team to resolve user support issues. • Collect Unspecified 3 days ago
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Tier 1 Help Desk Analyst SecuriGence LLC - Arlington, VA 22203, USA for continuous process and service improvement. Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance contractual standards Contribute 3 days ago
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Business System Analyst CACI - Washington, DC Monitor the health and status of current AEA systems Prepare routine metrics and system availability reports Identify common user challenges and work with development teams, UX teams, and product leads Unspecified 3 days ago
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Tier II Help Desk Analyst SecuriGence LLC - Arlington, VA 22203, USA for continuous process and service improvement. Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance contractual standards Contribute 3 days ago
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Unified Communications (UC) Engineer, Senior Jacobs Technology, Inc. - Warrenton, VA . Responsibilities: Operations lead for large enterprise (3,000 ) Tier III voice and video services working in tandem with Network Engineering and Help Desk/Network Operations teams to maintain and resolve all service Unspecified 10 days ago
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Senior Help Desk Support Service Specialist Business Performance Systems, LLC - Washington, DC 20005, USA Job Description Summary: Apply your IT knowledge and expertise to assist a large multi-agency initiative. Support thousands of users from multiple federal agencies. Lead a small team of help desk $93000 - $101000 per year 17 days ago
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Business Analyst Lead (Help Desk/Trainer) Acclaim Technical Services - Bethesda, MD Business Analyst Lead (Help Desk/Trainer) - Bethesda – FSP Job Description: ATS is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC 24 days ago
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Mobility/Service Desk Specialist General Dynamics Information Technology - Chantilly, VA the same or similar problem without extensively researching the issue again. Notify the team lead of all VIP requests for support that require additional resources which result in a delay of resolution Unspecified 29 days ago
Top locations
- Washington, DC (10)
- Arlington, VA (6)
- Warrenton, VA (5)
- Chantilly, VA (3)
- Bethesda, MD (2)
- Rockville, MD (2)
- Annapolis, MD (1)
- Crownsville, MD (1)
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