Service Desk Management Jobs in District of Columbia

LHH - Washington, DC, United States

, including scheduling, client communication, and document management. Handle front desk operations such as greeting visitors, answering phones, and managing mail and deliveries. Serve as the primary point

from: linkedin.com - 6 days ago

Covington & Burling LLP - Washington, DC, United States

., Help Desk Management and team members; engineering teams) to enhance processes, standards, and effectiveness Partners with IT management and technical leads to shape ITSM standards from the vantage point

from: linkedin.com - 13 days ago

Harmonia Holdings Group, LLC. - Washington, DC

in IT service management or service desk operations, with a focus on ticket management and queue prioritization. Active Top Secret clearance with eligibility for Sensitive Compartmented Information (SCI

from: clearancejobs.com - 12 days ago

Blue Sky Innovative Solutions - Washington, DC, United States

and approvals (JA), senior and legislative proposals/briefings, tutorials, and web content Tier 2/3 helpdesk experience Experienced with Software Licensing Management Some Service Desk Management or Customer

from: linkedin.com - 21 days ago

Spatial Front, Inc - Washington, DC, United States

and ticketing systems Communicate appropriately to the CSC Director, SFI Project Director, staff, and Service Desk Manager Schedule device management staff appropriately when there are outages or staff time off

from: linkedin.com - 26 days ago

Csznet, Inc - Washington, DC, US

. Providing first level support of all mobile devices including taking help desk request via phone, email, or IT service management tickets. Working with residents in person at a Clinical Support Provider

from: jobvertise.com - Yesterday

Tekinspirations - Washington, DC, US

for monitoring and resolving Service Desk escalated incidents and problem tickets. Monitor performance levels and capacity of supported applications and environments; assist in proper capacity planning

from: jobvertise.com - Yesterday

Leidos - Washington, DC

R-00136182 Description Leidos is seeking a Enterprise Service Desk Manager. The Enterprise Service Desk Manager will take on day-to-day management of the call center staff and activities Unspecified

from: clearancejobs.com (+1 source) - 2 days ago

Capitol Recruiters Inc. - Washington, DC, US

experience leading a team of professionals across various IT Service Management disciplines. Experience building frameworks for performance indicators and service level standards. Experience with enterprise

from: jobvertise.com (+1 source) - 3 days ago

ManTech International - Washington, DC

in the help desk and present them to management for evaluation upon request C reate and manage work processes to boost productivity, enhance excellence in communication, and monitor the level of service Unspecified

from: clearancejobs.com - 23 days ago