Service Desk Management Jobs
System Soft Technologies - Malvern, PA, United States
all requests are addressed in a timely and effective manner. •Work closely with international IT Service Desk management to identify, standardize and coordinate IT Help Desk activities for a common service
from: linkedin.com - 6 days ago
Tech-Nique Partners - , FL, United States
and Service Desk Team. Manage dispatch Team - Ensuring Dispatch is pro-active with all responsibilities, answering phones calls, Documenting tickets (Correctly), Service Boards Management, Tickets Processing
from: linkedin.com - 4 days ago
Apex Systems - Plano, TX, United States
. The ideal candidate will have 1+ years of IT support/help desk/service desk experience and excellent communication skills. Day-to-day may include: Active Directory ID management / password resets System
from: linkedin.com - 6 days ago
Tenth Revolution Group - Boston, MA, United States
Exciting Opportunity: Senior Service Desk Management Role in Global Financial Enterprise! Are you a seasoned IT professional ready to take the lead in a dynamic financial powerhouse? Look no
from: linkedin.com - 8 days ago
Ledgent Technology - Oakdale, MN, United States
communication skills, both written and verbal, with a customer-focused approach. Solid understanding of ITIL framework and best practices in IT service management. Experience with help desk software and ticketing
from: linkedin.com - 8 days ago
GFI Digital - Maryland Heights, MO, United States
against established expectations. Manage the processing of incoming tickets to the Service Desk via both telephone, e-mail, and our IT Service Management ticketing system to ensure courteous, timely
from: linkedin.com - 8 days ago
The Doyle Group - Boulder, CO, United States
stakeholders and external vendors to ensure seamless delivery of IT services. Develop and implement best practices for incident management, problem resolution, and customer satisfaction. Monitor help desk
from: linkedin.com - 8 days ago
TM Floyd & Company (TMF) - Richmond, VA, United States (+1 location)
with ticketing systems Recent and relevant help desk or call center experience Great customer service skills, strong analytical, troubleshooting, and typing skills Strong analytical/troubleshooting skills
from: linkedin.com (+1 source) - 8 days ago
TekStream - Destin, FL, United States
and recognition programs Job Summary: The ideal candidate will have experience leading others, supporting management in executing important projects, and driving sustainable performance improvements for IT Services
from: linkedin.com - 14 days ago
STAND 8 Technology Services - , NJ, United States
. Establish and maintain service level agreements (SLAs) to meet customer expectations. Operational Management: Oversee the daily operations of the IT service desk and contact center, including incident, Major
from: linkedin.com - 4 days ago
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