Service Desk Management Jobs

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SR. SERVICE DESK ANALYST - DIRECT HIRE - ONSITE - DEVAULT, PA - USC OR GC , NO C2C  

System Soft Technologies - Malvern, PA, United States

all requests are addressed in a timely and effective manner. •Work closely with international IT Service Desk management to identify, standardize and coordinate IT Help Desk activities for a common service

from: linkedin.com - 6 days ago

Service Desk Manager (MSP)  

Tech-Nique Partners - , FL, United States

and Service Desk Team. Manage dispatch Team - Ensuring Dispatch is pro-active with all responsibilities, answering phones calls, Documenting tickets (Correctly), Service Boards Management, Tickets Processing

from: linkedin.com - 4 days ago

Service Desk Agent  

Apex Systems - Plano, TX, United States

. The ideal candidate will have 1+ years of IT support/help desk/service desk experience and excellent communication skills. Day-to-day may include: Active Directory ID management / password resets System

from: linkedin.com - 6 days ago

Senior Service Desk Manager  

Tenth Revolution Group - Boston, MA, United States

Exciting Opportunity: Senior Service Desk Management Role in Global Financial Enterprise! Are you a seasoned IT professional ready to take the lead in a dynamic financial powerhouse? Look no

from: linkedin.com - 8 days ago

Help Desk Manager  

Ledgent Technology - Oakdale, MN, United States

communication skills, both written and verbal, with a customer-focused approach. Solid understanding of ITIL framework and best practices in IT service management. Experience with help desk software and ticketing

from: linkedin.com - 8 days ago

Service Desk Manager  

GFI Digital - Maryland Heights, MO, United States

against established expectations. Manage the processing of incoming tickets to the Service Desk via both telephone, e-mail, and our IT Service Management ticketing system to ensure courteous, timely

from: linkedin.com - 8 days ago

Help Desk Supervisor (First Responders Group)  

The Doyle Group - Boulder, CO, United States

stakeholders and external vendors to ensure seamless delivery of IT services. Develop and implement best practices for incident management, problem resolution, and customer satisfaction. Monitor help desk

from: linkedin.com - 8 days ago

Help Line Agent (Onsite)  

TM Floyd & Company (TMF) - Richmond, VA, United States (+1 location)

with ticketing systems Recent and relevant help desk or call center experience Great customer service skills, strong analytical, troubleshooting, and typing skills Strong analytical/troubleshooting skills

from: linkedin.com (+1 source) - 8 days ago

Help Desk Manager (Relocation Offered)  

TekStream - Destin, FL, United States

and recognition programs Job Summary: The ideal candidate will have experience leading others, supporting management in executing important projects, and driving sustainable performance improvements for IT Services

from: linkedin.com - 14 days ago

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IT Operations Contact Center Manager / SME ServiceNow  

STAND 8 Technology Services - , NJ, United States

. Establish and maintain service level agreements (SLAs) to meet customer expectations. Operational Management: Oversee the daily operations of the IT service desk and contact center, including incident, Major

from: linkedin.com - 4 days ago


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