Itil Customer Service Jobs in Washington, DC
Harmonia Holdings Group, LLC. - Washington, DC
expectations. ITIL Practices: Maintain proficiency in ITIL practices and methodologies, applying principles to streamline service desk operations and enhance efficiency. Team Leadership: Foster a positive work
from: clearancejobs.com - 13 days ago
Peraton - Washington, DC
issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified
from: clearancejobs.com - 24 days ago
System One - Vienna, VA
- Call Center or front-line customer support experience Desired - Knowledge of Client operations, policies, and procedures Desired - Knowledge of ITIL (Information Technology Infrastructure Library
from: Dice.com - 5 days ago
Alpha Omega Integration LLC - Washington, DC
of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified
from: clearancejobs.com - 28 days ago
InfoStructures, Inc. - Rockville, Maryland
, implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk
Register your RESUMEfrom: resume-library.com (+1 source) - 2 days ago
Turing IT Labs - Alexandria, VA
, analyse and audit production systems processes and server equipment. Enable IT Customer Support Self Service for CA Service Desk Work with business users to identify and refine business requirements Depends on Experience
from: Dice.com - 26 days ago
The Informatics Applications Group - Bethesda, MD
. Utilize government furnished equipment (GFE) to support Incident, Problem and Request Management processes leveraging the ITIL service framework and best business practices. Technical support includes Unspecified
from: clearancejobs.com - 27 days ago
Data Systems Analysts, Inc. - Germantown, MD
experience (customer contact experience) Desired Qualifications Current knowledge of G/TIMS program Current knowledge of Air Force Network environments ITIL certification (Foundation, Service Operations) HDI Unspecified
from: clearancejobs.com - 14 days ago
Crystal Management - Annapolis Junction, MD 20701, USA
Service Representative), HDI-SCD (HDI Support Center Director), HDI-SCA (HDI Support Center Analyst), ITIL Foundation, or Microsoft Office 365 within 120 days of start date Required Qualifications Possesses
from: applicantpro.com - 12 days ago
General Dynamics Information Technology - Springfield, VA
and configurations in to different ServiceNow instances Preferred Qualifications: Experience with ServiceNow SERVICE PORTAL design and end-user/customer experience such as development of professional, compelling Unspecified
from: clearancejobs.com - 27 days ago
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