Service Desk Management Jobs

Sierra Solutions - New York, NY, United States

in a timely and effective manner. Work closely with international IT Service Desk management to identify, standardize, and coordinate IT Help Desk activities for a common service delivery strategy as well

from: linkedin.com - 6 days ago

ViX Paula Hermanny - , CA, United States

; and Experience with customer service software or a ticket desk, Gorgias preferred. Working knowledge of all standard office equipment, and Shopify, Endear, Klaviyo, Asana, Yotpo, Loop and Shipstation.

from: linkedin.com - 7 days ago

Blue Signal Search - Fair Lawn, NJ, United States

by working alongside shipping and distribution teams. Oversee office maintenance tasks such as ordering office supplies, communicating with external vendors and service companies, managing the front desk, etc

from: linkedin.com - 7 days ago

Addison Group - Lexington, MA, United States

Service Desk Manager (Active Secret Clearance Required) Responsibilities: Lead the IT Service Desk, ensuring timely support for users. Develop action plans based on analyses, keeping SLAs top-notch

from: linkedin.com - 23 days ago

LLYC - Detroit, MI, United States

and diagnostic tools to proactively identify and resolve system issues. Technical Support and Service Desk: Handle ticket management and problem resolution through the service desk. Provide level 2 and level 3

from: linkedin.com - 6 days ago

QED National - Montgomery, AL, United States

. Familiar with source code management, Git and/or Azure DevOps. Familiar with continuous improvement and continuous delivery (CI/CD) workflows. Experience with service desk and IT service management processes

from: linkedin.com - 6 days ago

The Doyle Group - Boulder, CO, United States

technology solutions to support Service Desk operations, including IT service management (ITSM) tools, automation software, and reporting dashboards. Change Management: Support change management activities

from: linkedin.com - 7 days ago

ATG - Phoenix, AZ, United States

periods of time preparing, sending and receiving emails and extensive phone work. Strong relationship management, problem-solving, organizational and phone skills, customer service, and written/oral

from: linkedin.com - 10 days ago

SecuriGence LLC - Arlington, VA, United States

Developer will be responsible for designing, configuring, and maintaining Jira Service Management (formerly known as Jira Service Desk) to support our IT service delivery and incident management processes

from: linkedin.com - 12 days ago

Encore Technologies - Cincinnati, OH, United States

management · As technical triage process instructs, route tickets that cannot be resolved at the service desk to the appropriate resolver groups · Collaborate with service desk co-workers through inclusion

from: linkedin.com - 5 days ago