2 Ticket Agent Jobs in Washington, DC
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Service Desk Agent Peraton - Washington, DC for escalation and transfer to Tier 2 agent consistent with defined processes and procedures. Collaborate with other agent to ensure 75% of user support incident tickets are resolved at Tier 1 within required SLA Unspecified 30 days ago
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Service Desk Agent - Junior Cayuse Technologies - Arlington, VA , Department of Interior, Bureau of Indian Affairs, Bureau of Indian Education, among many more. The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder Unspecified 30 days ago
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