8 Itil Customer Service Jobs in Virginia
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Service Desk Ampcus Incorporated - Winchester, Virginia support and capabilities or similar Desired – Call Center or front-line customer support experience Desired - Knowledge of operations, policies, and procedures Desired - Knowledge of ITIL (Information 6 days ago
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CA Service Desk Turing IT Labs - Alexandria, VA , analyse and audit production systems processes and server equipment. Enable IT Customer Support Self Service for CA Service Desk Work with business users to identify and refine business requirements Depends on Experience 3 days ago
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ServiceNow Architect General Dynamics Information Technology - Springfield, Virginia instances Preferred Qualifications: Experience with ServiceNow SERVICE PORTAL design and end-user/customer experience such as development of professional, compelling design and graphical interface for Service 8 days ago
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Help Desk Manager Credence Management Solutions, LLC - Arlington, Virginia , such as ITIL or Helpdesk Institute certification or equivalent required A minimum of five (5) years of experience in an IT helpdesk or customer service role is required, with at least two (2) years 8 days ago
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Customer Experience Analyst Persistent Technology, Inc. - Alexandria, VA 22312, USA their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency 20 days ago
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Service Desk INSPYR Solutions - Vienna, Virginia environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced 17 days ago
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service desk manager Randstad - alexandria, virginia and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket $48 - $57 per hour 23 days ago
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ServiceNow Architect General Dynamics Information Technology - Springfield, VA -user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design USD 176,446.00 - 189,750.00 per year 23 days ago
Top locations
- Arlington, VA (33)
- Reston, VA (11)
- Chantilly, VA (10)
- McLean, VA (7)
- Alexandria, VA (7)
- Ashburn, VA (5)
- Richmond, VA (4)
- Springfield, VA (3)
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