Latest Customer Service Manager jobs in South Bend, IN

4 Customer Service Manager Jobs in South Bend, IN

Call Center Manager Creative Financial Staffing - South Bend, IN our shared goals Responsibilities of the Call Center Manager: As the Call Center Manager you will oversee your team of customer service representatives to ensure quality service to clients The Call Center $37,450 - $47,450/Year 18 days ago
Account Representative Superior Auto Inc - Plymouth, Indiana and a general determination to win Winning Attitude – Positive outlook and willingness to help others Customer Service Champion – Experience taking great care of customers by resolving issues and maintaining 5 days ago
Customer Service Rep(02587) 30830 Old US-20 Domino's Franchise - Elkhart, Indiana Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission 19 days ago
Parts Service Manager Jobot - Plymouth, IN team. Ensure compliance with customer protocols and procedures, including callouts. Keep the Service Manager - US and Managing Director informed and address issues promptly. Conduct annual performance $100,000 - $130,000/Year 6 days ago
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- What are the roles and responsibilities for Customer Service Manager?
- Customer Service Managers are in charge of customer relations and staff members required for those functions. They may work at manufacturing, retail, and utility companies in centralized call center facilities. These professionals solve conflicts involving client´s complaints about products or services. They train staff in good customer service techniques in order to keep clients satisfied.
  
  Customer Service Managers usually perform many of the following tasks:
  • Issuing refunds to customers.
  • Providing help to clients.
  • Handling customer complaints.
  • Communicating with clients by email.
  • Supervising customer service staff.
  
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- What are the required skills for Customer Service Manager?
- • Being able to lead teams.
  • Having customer service skills.
  • Being polite and patient.
  • Having excellent written and verbal communication skills.
  • Being able to produce creative ideas.
  • Having project management skills.
  • Being able to stay calm under stressful circumstances.
  • Having organizational skills.
  • Being able to inspire others.
  • Having IT skills.
  
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- Is my educational background ideal for Customer Service Manager?
- Customer Service Manager job placements require applicants having a degree in management, business, consumer studies, or a related subject for this area. Most employers also require relevant past experience in customer service management related activities. Other suitable degrees for this area are bachelor´s degree in sciences and arts, marketing, and advertising. Some professionals working on this industry started as customer service representatives in order to obtain suitable skills for higher positions.
  
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