Latest Technical Support jobs in Rockville, MD - JobisJob United States Mobile

4,411 Technical Support Jobs in Rockville, MD

Badging Technician Softek Global Services LLC - Rockville, MD, United States ) and provides ongoing technical and operational support to HQ PIV enrollers. Create, maintain, and updated access control logs and access for rooms that require access control lists and specific access. Prepare 10 days ago
Senior Network Engineer Akkodis - Rockville, MD, United States understanding of network infrastructure lifecycle, technical architecture, data, configuration, and, operational support requirements. Investigate network portfolio interoperability issues and develop risk 10 days ago
IT Customer Service Specialist InfoStructures, Inc. - Rockville, Maryland training/certifications: · Bachelor’s degree desired What you will do: · Manage service desk staff with technical issues, including projects · Provide service desk coverage and escalation (Tier 3) support 3 days ago
Proposal Lead Solution Architect iVision Consulting - Rockville, MD, United States iVision Consulting is seeking a Proposal Lead Solution Architect to join our Growth team. The Proposal Lead Solution Architect will lead and support Request for Proposal (RFP) technical responses 21 days ago
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- What are the roles and responsibilities for Technical Support?
- Persons who work in technical support assist clients by resolving their issues. Customers experience various problems that are either user or product related. Support employees must be able to deduce the best fix for the problem. Some issues require escalation to other team members or engineers.
  
  Issues are logged into applications or databases, therefore technical support employees must be equipped with competent IT skills. Another requirement is to be patient and levelheaded as clients can be upset and speak negatively or in a derogatory manner. Therefore, support professionals must employ all their customer relations skills to satisfy the client.
  
  Technical support members work with various tools. Clients often contact them through an electronic form like emails, or phone calls; therefore, employees must be able to utilize computers and other equipments proficiently. Persons who work in technical support must competent trainers and presenters as their job may require these skills.
  
  The salary for persons who work in technical support varies. It may be dependent on level, experience, qualifications, position, products, service, contract stipulations, and the type of company. Generally, they receive good salaries and qualify for employee benefits. Due to the technological developments and overall usage of these products in our everyday lives, there is growing demand for technical support jobs.
  
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- What are the required skills for Technical Support?
- • Have excellent troubleshooting skills
  • Be able to use Microsoft, Linux, Unix or Mac computer applications
  • Be customer and quality oriented
  • Have superior communication expertise
  • Have great presentation skills
  • Be friendly and amenable
  • Be able to work flexible hours
  • Be able to multitask
  • Have good project and planning skills
  • Have sound technical knowledge
  
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- Is my educational background ideal for Technical Support?
- Technical support staff must be knowledge in their area of expertise. They must have requisite certifications or qualifications. In support, clients are from diverse backgrounds; therefore being multilingual is valuable. The type of qualification is dependent on the level of technical support that’s required. Having a first degree in an information technology related area helps graduates to obtain jobs. Support team members manage a variety of issues so your knowledge must be very comprehensive.
  
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Project Manager SECO USA, Inc. - Rockville, MD, United States support for existing customers. Review and provide continuous improvement input for engineering design process. Minimum Requirements: 3+ years of related technical experience. Bachelor’s degree 24 days ago
Entry-Level IT Support Technician thestaffinghub - Rockville, MD embarking on their IT career, this role involves handling initial customer support inquiries, troubleshooting basic technical issues, and escalating complex problems as necessary. No prior experience Depends on Experience 2 days ago
Customer Implementation Analyst - Avendra Aramark - Rockville, MD, US and updating key proposal support materials and data (resumes, references, technical training/certificates etc). At Aramark, developing new skills and doing what it takes to get the job done make a positive 3 days ago
Desktop Engineering Lead Leidos - Rockville, Maryland client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues. The candidate must possess strong 3 days ago
CTO/Program Manager Leidos - Rockville, Maryland Description Leidos’ Health Solutions Operation is seeking a dynamic, mission-centric hands-on CTO/Technical Program Manager (PgM) to support a federal agency’s large, mission-critical enterprise 4 days ago
Security Engineer III Acumen Security LLC - Rockville, MD . Review/comment submission-related output from other Engineers. Lead CAVP algorithm testing using ACVP/ACVTS. Serve as technical point of contact with customers. Support SP800-90B entropy evaluations 2 days ago

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