65 Service Desk Management Jobs in New York
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Technical Support Specialist JMS Technical Solutions, Inc. - Buffalo, NY, United States within the Service Desk configuration management database Contribute to and upkeep service desk knowledge bases, including articles, usage guides, and FAQs for end users and service desk staff Troubleshoot 3 days ago
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Desktop Support Technician eTeam - Buffalo, NY, United States to change management requests, including installing new PC equipment, providing end-user desk-side support, and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform 2 days ago
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Manager of Call Center Quality and Compliance MetroPlusHealth - New York County, New York readiness and reviews. Contribute to the development and maintenance of customer services policy, procedures, internal desk manuals, and workflows. Support the development of knowledge management tools Yesterday
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Information Technology Support Specialist Sierra Solutions - New York, NY, United States in a timely and effective manner. Work closely with international IT Service Desk management to identify, standardize, and coordinate IT Help Desk activities for a common service delivery strategy as well 10 days ago
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Telecom Systems Analyst Insight Global - New York, NY, United States , voice quality issues, and device registration failures. Incident Management: Respond to service desk tickets and inquiries related to Cisco Call Manager promptly, ensuring timely resolution of issues 8 days ago
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Technical Project Manager (PM3) Five Cubes Inc - Brooklyn, New York techniques • Knowledge of Operations Management - Service Desk, Help Desk, Datacenter • Functional knowledge of Operating Systems, Databases, and IT Infrastructure elements • Experience with IT Service Yesterday
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Sr. Telecommunications Engineer 1-800-FLOWERS.COM, INC. - Jericho, NY, United States engineering projects (examples: layout installation, configuration, support...) Support and assist Telecommunications and Service Desk staff as required. Provide management with daily, weekly, and monthly 12 days ago
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Front Desk Operations - Customer Service Representative Alts (fka Alteration Specialists) - New York, NY, United States of garment construction desired. *This is an entry-level role.* Why the Role is Compelling As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team 18 days ago
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FIX Onboarding and Production Support Specialist Michael Page International - New York, NY support. Client Details A Wealth Management Firm known for its extensive range of financial products and services, including asset management, risk management, and advisory services. Description Collaborate $65 - $70 per hour 3 days ago
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Live Audio AV Support (Part Time) Specific Gravity Group - New York, NY, United States experience in a technical support role providing service desk AV support troubleshooting Hospitality or Retail end-user issues with hardware and software; 2 years experience working in Hospitality or Retail 14 days ago
Top locations
- New York, NY (47)
- Brooklyn, NY (8)
- Buffalo, NY (5)
- Albany, NY (3)
- Cooperstown, NY (3)
- Painted Post, NY (3)
- Watertown, NY (2)
- Skaneateles, NY (2)
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