Persons working on Call Center From Home are responsible for clarifying questions of customers and providing relevant information and technical support to them. They work on their own terms from their houses by having a computer, internet connection, and phone service. These workers attend incoming calls from clients and make outgoing calls to sell products in some cases. They may work for various companies including phone network and credit card firms.

Persons working on Call Center From Home usually perform many of the following tasks:
• Giving technical support.
• Answering different questions.
• Taking complaints from customers.
• Placing orders.
• Selling products.

• Being patient.
• Having interpersonal skills.
• Being attentive.
• Having customer service skills.
• Being able to meet strict deadlines.
• Having IT skills.
• Being proactive.
• Having planning skills.
• Being flexible.
• Having good communication skills.

Candidates for Call Center From Home field are required to have a High School Diploma or equivalent education level as a minimum requirement. Some employers also seek applicants having a Bachelor´s Degree or College Degree related to this industry. Persons who want to work on this area need to have writing skills and basic math knowledge and also a good background using word processing applications. Candidates having previous experience in telephone customer service or call center activities will have better job opportunities.