31 Customer Service Help Desk Jobs in McLean, VA
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Customer Service Support Specialist Byte Systems, LLC - Mclean, VA planning, prioritizing, scheduling, and performing help desk activities to ensure maximum issue resolutions in minimum time. • Demonstrated experience analyzing help desk activities and recommending process Unspecified 26 days ago
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Tier I Service Desk Agent - TS/SCI Dunhill Professional Search & Government Solutions - Springfield, VA, United States or Help Desk. 0-2 years of customer service or public relations experience. Experience with an incident tracking system (desirable). Ability to maintain government clearance or investigation. Certifications 5 days ago
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Help Desk Specialist Government Tactical Solutions, LLC - Washington, DC, United States all Help Desk metrics every week, including new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances. Receive customer Help Desk phone calls, service 13 days ago
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Data Center Operations Manager, DOD Capgemini Government Solutions - McLean, VA Clearance. Minimum Security Clearance – Secret Minimum of 5 years’ experience in Help Desk operations with heavy emphasis in customer service. 3 years’ experience in a role that demonstrates experience 18 days ago
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Help Desk Agent II-Americorps/CNCS Leidos - Washington, DC our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting services for incoming queries and issues related to computer systems Unspecified 4 days ago
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Help Desk Manager Harmonia Holdings Group, LLC. - Washington, DC and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Job Summary: As the Help Desk Manager, you will lead the day-to-day operations of the Service Desk 4 days ago
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Lead Helpdesk Specialist Chenega MIOS - Springfield, VA Specialist provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. Responsibilities Responsible for providing 2 days ago
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Service Desk Anlayst Datawiz - Alexandria, VA 22201, USA as possible. Responsibilities: Answer Help Desk phones and provide Tier I support to users on a variety of issues Responds to telephone calls, email and personnel requests for technical support Log $50000 - $54000 per year 9 days ago
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IT Service Desk Specialist NetImpact Strategies - Falls Church, Virginia of previous Customer Service experience or Call Center environment. 1+ years of experience in the IT field Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, VPNs 15 days ago
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Service Desk Manager General Dynamics Information Technology - Newington, VA a week. Not a remote/hybrid role. Desired Qualifications: Help Desk Institute or Service Desk Institute Service Operations Manager Certification. Experience delivering projects. Demonstrated success Unspecified 4 days ago
Top locations
- Washington, DC (38)
- Arlington, VA (29)
- Fairfax, VA (14)
- Chantilly, VA (10)
- Bethesda, MD (8)
- Annapolis Junction, MD (8)
- Fort Meade, MD (7)
- Baltimore, MD (7)
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