115 Customer Research Jobs in Massachusetts
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Sr. Director, Customer Experience (CX) Bose Corporation - Framingham, MA, United States & Setup: Develops requirements for out-of-box experience and onboarding. Use & Engagement: Defines the overall vision and end-to-end app roadmap including commerce, community engagement, CRM and customer 5 days ago
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Manager, Cyber Product Owner (Detection and Mitigation Solutions) Capital One - Cambridge, United States support engineering teams in delivering value Utilize strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s) Incorporate design Yesterday
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Account Manager Client Executive - Cyber SaaS - (Northeast United States Only) Dell - Lynn, United States human progress with Secureworks TaegisTM, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats Yesterday
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UX Interaction Designer (Hybrid) Staples - Framingham, MA, United States such as prototypes, comps, user flows, and wireframes. Partner with the UX Research team on research plans to achieve a deep understanding of customers, workflows, and pain points. Perform competitive benchmarks 2 days ago
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Research Business Process Specialist-External Partnerships FM Global - Norwood, United States technical areas via partnerships Assist team leadership in identifying effective and innovative solutions to support key research areas, staff productivity, improved customer service, and reduced operational Yesterday
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Manager - Product Management, Finance Data Experience Capital One - Cambridge, United States new product development team? Does the idea of interfacing with internal customers and across functions to do discovery and research, to find solutions that drive value, excite you? If so, we want Yesterday
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Firmware Product Manager Bose Corporation - Framingham, MA, United States customer group, specifically individuals with mild to moderate hearing loss. A track record of delivering exceptional customer experiences based on robust market research and intuitive understanding 4 days ago
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Marketing Research Analyst City Square Associates, Inc. - Cambridge, MA, United States ), distributing honorariums and providing customer service to research subjects and clients Work across a variety of metrics platforms and secondary research sources to generate reports, to create clean datasets 4 days ago
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Account Coordinator MP - Beverly, MA 01915, USA a powerful positive impression with every encounter. WHAT YOU WILL DO : Research, troubleshoot and resolve client inquiries as part of ongoing support for your client set. Educate customers on how to use 5 days ago
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Director Category Development Staples - Framingham, MA, United States strategy to individual categories. Influence stakeholders at various levels by utilizing internal and external data, research, and customer-centric insights to drive product development, assortment 4 days ago
Top locations
- Boston, MA (132)
- Cambridge, MA (60)
- Worcester, MA (32)
- Bedford, MA (25)
- Waltham, MA (23)
- Woburn, MA (19)
- Burlington, MA (15)
- Framingham, MA (15)
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