Latest Technical Support jobs in Lexington, MA - JobisJob United States Mobile

1,052 Technical Support Jobs in Lexington, MA

Service Desk Manager Addison Group - Lexington, MA, United States : Bachelor's degree in Business Administration, Computer Science, Engineering, or equivalent. Prior technical support experience in IT infrastructure. Active Secret clearance and familiarity with ITIL framework 12 days ago
Defense Mission Solutions Architect Gridiron IT - Lexington, MA, United States with architect technical systems, such as data, network, applications, or cloud services in support of defense mission objectives Experience as a U.S. military officer - O-5 or above Knowledge of current Air Force 10 days ago
Systems Engineer Aquila Technology - Lexington, MA Hat Satellite, building Linux installation packages in support of enterprise software packages, and the configuration and maintenance of the RHEL operating system. Demonstrated technical depth 6 days ago
Systems Modeling, Simulation and Analysis Engineer Softworld, a Kelly Company - Lexington, MA, United States algorithms, and engineering displays for concept research, to support multiple ongoing programs and sponsors. Candidate must work closely with supervisors, system engineers and technical experts, while 13 days ago
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- What are the roles and responsibilities for Technical Support?
- Persons who work in technical support assist clients by resolving their issues. Customers experience various problems that are either user or product related. Support employees must be able to deduce the best fix for the problem. Some issues require escalation to other team members or engineers.
  
  Issues are logged into applications or databases, therefore technical support employees must be equipped with competent IT skills. Another requirement is to be patient and levelheaded as clients can be upset and speak negatively or in a derogatory manner. Therefore, support professionals must employ all their customer relations skills to satisfy the client.
  
  Technical support members work with various tools. Clients often contact them through an electronic form like emails, or phone calls; therefore, employees must be able to utilize computers and other equipments proficiently. Persons who work in technical support must competent trainers and presenters as their job may require these skills.
  
  The salary for persons who work in technical support varies. It may be dependent on level, experience, qualifications, position, products, service, contract stipulations, and the type of company. Generally, they receive good salaries and qualify for employee benefits. Due to the technological developments and overall usage of these products in our everyday lives, there is growing demand for technical support jobs.
  
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- What are the required skills for Technical Support?
- • Have excellent troubleshooting skills
  • Be able to use Microsoft, Linux, Unix or Mac computer applications
  • Be customer and quality oriented
  • Have superior communication expertise
  • Have great presentation skills
  • Be friendly and amenable
  • Be able to work flexible hours
  • Be able to multitask
  • Have good project and planning skills
  • Have sound technical knowledge
  
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- Is my educational background ideal for Technical Support?
- Technical support staff must be knowledge in their area of expertise. They must have requisite certifications or qualifications. In support, clients are from diverse backgrounds; therefore being multilingual is valuable. The type of qualification is dependent on the level of technical support that’s required. Having a first degree in an information technology related area helps graduates to obtain jobs. Support team members manage a variety of issues so your knowledge must be very comprehensive.
  
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IT Lab Systems Manager Atlantic Group - Lexington, MA, United States and support. The ideal candidate will have a robust blend of technical skills, a passion for biotech, and the ability to work collaboratively with research professionals. You will be committed to excellence 20 days ago
Administrative and Technical Support Specialists Amentum - Lexington, MA a competitive benefits package. For more detailed information on our Benefits and what it is like to work for Amentum: please visit our careers site: www.amentumcareers.com Amentum is proud to be an Equal Unspecified More than 30 days ago
Systems Administrator - LLJP00001451 Softworld, a Kelly Company - Lexington, MA, United States where applicable and provide tier 3 support for incident and solution management. Embrace creative thinking and technical change as part of researching planned changes to Lab identity environment and work 21 days ago
Service Desk Manager (SECRET clearance required) Red River Technology LLC - Lexington, MA Education/Certification/Experience Requirements: BS Business Administration, Computer Science, Engineering or other technical degree or equivalent experience. Previous technical support and experience in IT Unspecified 25 days ago
Systems Engineer II - Software as medical device Novo Nordisk - Lexington, MA doctors, IT professionals, and others across US and Denmark. External relationships include commercial and academic collaboration partners. Essential Functions Independently interpret, guide 7 days ago
Service Desk Technician II (Secret Clearance) Red River Technology LLC - Lexington, MA . This person will handle technical support requests directly from our customers, as well as escalation from other team members. Our engineers are responsible for maintaining user uptime and improving Unspecified More than 30 days ago

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