Latest Technical Support jobs in Germantown, MD - JobisJob United States Mobile

3,454 Technical Support Jobs in Germantown, MD

Technical Sales Support Specialist TeamSoft - Germantown, WI, United States high-quality delivery and customer satisfaction. Qualifications: 2+ years of client support or business experience, preferably in a technical or software-related field. Proficiency with Microsoft Office 15 days ago
Security Systems Installer Versar Global Solutions - Germantown, MD, United States functioning of electronic systems. Test and calibrate electronic equipment to ensure accuracy and performance. Provide technical support to customers and address their inquiries or concerns. Minimum Education 2 days ago
Incident Response and Forensics Lead Experis - Germantown, Maryland for managing a team and performing investigations, analysis, and responses to cyber incidents. This role provides technical support in areas of cyber security to include cloud security, endpoint security, access Yesterday
Sr. SAP PP Analyst Axiom Path - Germantown, TN, United States Determines organizational PP functionality needs in line with business needs and strategic direction Contributes to risk-based audit of existing and planned technology systems. Identifies IT risk in detail 2 days ago
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- What are the roles and responsibilities for Technical Support?
- Persons who work in technical support assist clients by resolving their issues. Customers experience various problems that are either user or product related. Support employees must be able to deduce the best fix for the problem. Some issues require escalation to other team members or engineers.
  
  Issues are logged into applications or databases, therefore technical support employees must be equipped with competent IT skills. Another requirement is to be patient and levelheaded as clients can be upset and speak negatively or in a derogatory manner. Therefore, support professionals must employ all their customer relations skills to satisfy the client.
  
  Technical support members work with various tools. Clients often contact them through an electronic form like emails, or phone calls; therefore, employees must be able to utilize computers and other equipments proficiently. Persons who work in technical support must competent trainers and presenters as their job may require these skills.
  
  The salary for persons who work in technical support varies. It may be dependent on level, experience, qualifications, position, products, service, contract stipulations, and the type of company. Generally, they receive good salaries and qualify for employee benefits. Due to the technological developments and overall usage of these products in our everyday lives, there is growing demand for technical support jobs.
  
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- What are the required skills for Technical Support?
- • Have excellent troubleshooting skills
  • Be able to use Microsoft, Linux, Unix or Mac computer applications
  • Be customer and quality oriented
  • Have superior communication expertise
  • Have great presentation skills
  • Be friendly and amenable
  • Be able to work flexible hours
  • Be able to multitask
  • Have good project and planning skills
  • Have sound technical knowledge
  
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- Is my educational background ideal for Technical Support?
- Technical support staff must be knowledge in their area of expertise. They must have requisite certifications or qualifications. In support, clients are from diverse backgrounds; therefore being multilingual is valuable. The type of qualification is dependent on the level of technical support that’s required. Having a first degree in an information technology related area helps graduates to obtain jobs. Support team members manage a variety of issues so your knowledge must be very comprehensive.
  
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Cyber Security Lead Dunhill Professional Search & Government Solutions - Germantown, MD, United States fundamentals including, but not limited to: IT security tools, Microsoft security tools, server administration, networking, database support/administration, infrastructure support, and IT security design. Proven 2 days ago
Senior Systems Engineer DRS Naval Power Systems, INC - Germantown, Maryland . Contribute significantly to strategic technology planning and innovation to transform the business model. Mentor and coach other engineers and provide technical expertise and assistance to support personnel 2 days ago
IT Support Specialist Dunhill Professional Search & Government Solutions - Germantown, MD, United States . Minimum Qualifications BS in Computer Science or other technical discipline is preferred. 3 years of operations experience providing application infrastructure support; 2 year performing system 27 days ago
Technical Writer ATCC - Germantown, Maryland Overview: ATCC is seeking a Technical Writer for a hybrid role (2-3 days on-site), who will support the start-up of the new BioProduction lab in Germantown, MD. The Technical Writer will research 17 days ago
Scientist / Nuclear Weapons SME Global Engineering & Technology, Inc. (GET) - Germantown, Maryland , Maryland. This is a highly compensated position with work performed primarily at the DOE facility in Germantown, Maryland. This long-term position provides relocation support to the Germantown area. Duties 9 days ago
Junior Nuclear Engineer or Physical Scientist / NNSA Background Global Engineering & Technology, Inc. (GET) - Germantown, MD Engineer or Physical Scientist (e.g., degree in physics, chemistry, etc.) to serve as a Technical Guidance Analyst in the DOE's Office of Classification. Join GET in providing the United States Government 105,000 - 135,000 10 days ago

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