Latest Customer Service Manager jobs in Cambridge, MA

89 Customer Service Manager Jobs in Cambridge, MA

Food Service Manager Aramark - Cambridge, MA, US -thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this world, truly sensory experiences, feeding your company culture. Learn more by visiting The Food Service Manager More than 30 days ago
Service Operations Manager - East Zone Philips - Cambridge, MA, US with a high-performing team of Zone Leadership Team, District Service Directors, Technical Consultants, Clinical Educators, and Customer Project Managers. Foster a positive work environment, promoting teamwork More than 30 days ago
Fiduciary Services Business Support Manager Citizens - Cambridge, United States Description The incumbent will focus on applying fiduciary service knowledge, as well as operational and risk management expertise across the business in support of a meaningful customer experience Competitive 28 days ago
Customer Product Owner - "Productologist" Builder.ai - Boston, MA, United States service across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what 7 days ago
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- What are the roles and responsibilities for Customer Service Manager?
- Customer Service Managers are in charge of customer relations and staff members required for those functions. They may work at manufacturing, retail, and utility companies in centralized call center facilities. These professionals solve conflicts involving client´s complaints about products or services. They train staff in good customer service techniques in order to keep clients satisfied.
  
  Customer Service Managers usually perform many of the following tasks:
  • Issuing refunds to customers.
  • Providing help to clients.
  • Handling customer complaints.
  • Communicating with clients by email.
  • Supervising customer service staff.
  
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- What are the required skills for Customer Service Manager?
- • Being able to lead teams.
  • Having customer service skills.
  • Being polite and patient.
  • Having excellent written and verbal communication skills.
  • Being able to produce creative ideas.
  • Having project management skills.
  • Being able to stay calm under stressful circumstances.
  • Having organizational skills.
  • Being able to inspire others.
  • Having IT skills.
  
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- Is my educational background ideal for Customer Service Manager?
- Customer Service Manager job placements require applicants having a degree in management, business, consumer studies, or a related subject for this area. Most employers also require relevant past experience in customer service management related activities. Other suitable degrees for this area are bachelor´s degree in sciences and arts, marketing, and advertising. Some professionals working on this industry started as customer service representatives in order to obtain suitable skills for higher positions.
  
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Team Leader - Boston Primark - Boston, MA, United States to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high 7 days ago
Customer Service- Assistant Manager Roche Bros. Supermarkets - Boston, Massachusetts Overview: The Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring 4 days ago
Automotive Service Manager / Service Director Automotive Search Group - Medford, MA, United States and will have support from upper management to get their job done. The dealership Service Manager will be responsible for overseeing the service department of the dealership, ensuring that all repairs and maintenance 6 days ago
Remote Operations Center (ROC) Hanwha Convergence USA - Boston, MA, United States , superior customer service, and regulatory compliance with uninterrupted monitoring of assets, taking appropriate corrective actions as needed and execute plant procedures as required. This position reports 8 days ago
Relationship Banker- Somerville Assembly Row JPMorgan Chase Bank, N.A. - Somerville, MA to provide financial options for customers using a consultative approach * Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together 3 days ago
Team Member for Burlington, MA Clover Food Lab - Boston, MA, United States in customer service and leadership, but we encourage career growth - many of our managers and operations staff started out as Team Members! We take a one-of-a-kind approach to quick-serve meals 11 days ago

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