Latest Call Center Workforce Management jobs - JobisJob United States Mobile

57 Call Center Workforce Management Jobs

Retention Manager Medical Guardian - , PA, United States . Assist in all approvals related to workforce management. Ensure the highest levels of customer service. Perform duties and special requests as assigned by management. Requirements Associates Degree. 3 Yesterday
Call Center Supervisor Boulo Solutions - Orlando, FL, United States coaching on the company’s products. You are a great fit if you are a driven multitasker, detail-oriented, active listener, energetic and enjoy team focused leadership. Responsibilities of the Call Center 7 days ago
Manager, Client Services Brinks - Coppell, Texas , Cash Vault, Coin) Minimum of 3 years of direct supervisory experience of 10 or more employees Minimum of 5 years of experience in a call center environment Minimum of 3 years of experience working Yesterday
Contact Center Engineer - Five9 Specialist LaSalle Network - Chicago, IL, United States Five9 and other business systems, such as CRM platforms, ticketing systems and workforce management tools Collaborate with stakeholders to gather requirements and translate them into technical 11 days ago
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Patient Engagement and Recruitment Call Center Manager - 224388 Medix™ - Durham, NC, United States the operational excellence of the Patient Engagement and Recruitment Call Center. This position involves the management and leadership of processes dedicated to continuous improvement within the recruitment 13 days ago
Workforce Coordinator EVERSANA - Chesterfield, Missouri . Making real-time workforce optimization adjustments based on call volume and activity to achieve service level goals. Analyzing workforce management and productivity reports to develop recommendations Yesterday
Senior Call Center Engineer Jefferson Health Plans - Philadelphia, PA, United States but not limited to, Voicemail, Genesys Pure Cloud, Workforce Management and other call center applications. Ensure customer satisfaction with all telecommunications systems supported, research applicability of new 15 days ago
Customer Service Manager 24 Seven Talent - Marina Del Rey, CA, United States , forecast, and optimize the schedule and coverage plan for the Center’s agent team within a workforce management platform Build effective staffing models to anticipate and adapt to call volume in real time 15 days ago
Call Center Operations Manager The Sydney Call Centre - Las Cruces, New Mexico of the account. Essential Duties Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives Responsible for coaching and developing reports on customer service processes 11 days ago
Director of Customer Service Interstate Waste Services, Inc. - , NJ, United States trends, and make data-driven decisions to optimize performance and drive continuous improvement. Proficiency in call center technologies, CRM systems, and workforce management tools preferred. Strong 17 days ago

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