5 Call Center Director Jobs in Brooklyn, NY
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Senior Director of Customer Service Tandym Group - New York, NY, United States of Customer Service will direct all phases of operations and process improvement through establishing both rigorous KPIs and metrics with the goal of first-call resolution. Responsibilities The Senior Director 27 days ago
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Director - Client Relations Center Hermes - New York, NY of Client Relations Center (CRC), you will directly manage all CRC responsibilities including training and development of call center team, compiling call center reporting and maintaining service levels 8 days ago
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Senior Director Inbound Retention - BPO Altice USA - Long Island City, New York, USA of all operational aspects for our Inbound Retention Special Projects call centers, including ACP and Non-Pay prevention. This position will lead the assessment, identification, development, and implementation $161,186.00 - $230,265.00 / year 11 days ago
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Director, Veterinary Services ASPCA - New York, NY Adoption Center Directors -Serve as a champion in times of change and work with the Senior Director and Leadership Team in identifying ways to improve medical and behavior protocols -Other duties as assigned 15 days ago
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Supervisor – Call Center, Department of Central Reg. BronxCare Health System - Bronx, New York strategies. The Supervisor prepares schedules and presents timely evaluations for all line staff. Qualifications: Bachelor’s Degree, 2-5 years’ Supervisory experience preferably in a Call Center environment 26 days ago
Top locations
- New York, NY (11)
- Bridgeport, CT (3)
- Norwalk, CT (3)
- Shelton, CT (3)
- Trumbull, CT (3)
- Fairfield, CT (2)
- Florida, NY (2)
- Newark, NJ (1)
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