Itil Customer Service Jobs in Glen Burnie, MD

Synergy ECP - Annapolis Junction, MD

on work load Requirements Two (2) to four (4) years experience in customer service, help desk, or network operations center environment. Experience with Linux or Windows administration desired. ITIL v3 Unspecified

from: clearancejobs.com - 9 days ago

Information Management Group - Annapolis Junction, MD

days of start: A+ CE (CompTIA) ​HDI-CSR (Customer Service Representative) HDI-SCD (HDI Support Center Director) HDI-SCA (HDI Support Center Analyst) ITIL Foundation Microsoft Office 365 Education

from: clearancejobs.com - 10 days ago

Randstad Digital - Alexandria, VA

and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57

from: Dice.com (+1 source) - 21 days ago

Alpha Omega Integration LLC - Washington, DC

of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified

from: clearancejobs.com - 3 days ago

Persistent Technology, Inc. - Alexandria, VA 22312, USA

their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency

from: applicantpro.com - 18 days ago

Peraton - Washington, DC

issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified

from: clearancejobs.com - More than 30 days ago

Netcentrics Corp - Alexandria, VA

and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered. Utilize ITIL best practices to enhance and optimize Unspecified

from: clearancejobs.com - More than 30 days ago