Itil Customer Service Jobs in District of Columbia

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Help Desk Manager  

Harmonia Holdings Group, LLC. - Washington, DC

expectations. ITIL Practices: Maintain proficiency in ITIL practices and methodologies, applying principles to streamline service desk operations and enhance efficiency. Team Leadership: Foster a positive work

from: clearancejobs.com - 13 days ago

Service Desk Agent  

Peraton - Washington, DC

issues, and/or work stoppages are quickly identified, grouped, and escalated when/as necessary. Route tickets to external support groups based on information and policies provided by the customer. Service Unspecified

from: clearancejobs.com - 24 days ago

Customer Engagement Team Lead  

Alpha Omega Integration LLC - Washington, DC

of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified

from: clearancejobs.com - 28 days ago


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