Director Call Center Operations Jobs

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Director Call Center Operations  

SilverSearch, Inc. - Morris Plains, NJ, United States

-Develop and implement strategic plans to optimize call center performance and align with organizational goals and SLA of key accounts...

from: - 22 days ago

Call Center Director  

Vertex Service Partners - Charlotte, NC, United States

The Director of Call Center is a key role to helping manage and optimize Vertex’s growing customer care operations around the country. The role will be responsible for recommending and executing

from: - 13 days ago

Assistant Director Customer Experience Services  

Indianapolis, IA, US

by being actively involved in all operations and services. A Day in the Life: The essential functions of this role are as follows: Facilitate initiatives that improve customer care and call center service

- Yesterday

Customer Service Manager  

Ultimate Staffing - Plymouth, MN, United States

. Additional tasks as assigned by the Director of Operations. Supervisory Role: Supervise 12-30 Customer Service employees. Perform supervisory duties including hiring, training, performance appraisal

from: - 19 days ago

Call Center Manager-Customer Service  

Blueprint, Inc - Nashville, Tennessee

retention, growing revenue, driving results, and reaching ambitious targets. The ability to coach, mentor motivate and provide overall team and one-on-one training to a team of call center professionals. Hire

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from: - 13 days ago

Manager, Transportation Services  

Inland Empire Health Plan - Rancho Cucamonga, California

on the implementation and revision of policies and standards. This role oversees daily call center operations using call systems and technologies to maximize efficiency and cost effectiveness. This role ensures

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from: - 12 days ago

Director, Customer Care Operations  

Western Union - Denver, CO, US

and emerging customer service delivery practices, including call center models. The Director will be responsible for leading global contact center operations across partners around the world. This leader

from: - More than 30 days ago

Senior Director of Customer Service  

Mitchell Martin - New York County, New York

. Position Type: Full-Time/Perm Schedule: Hybrid (3 Days onsite) Location: New York, NY Job Summary: • The Senior Director of Customer Service is responsible for the daily management of their call center

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from: - 13 days ago

Insurance Call Center Customer Service Manager  

MCI Careers - Wichita, Kansas (+1 location)

Managers are responsible for overseeing the day to day operations of call center insurance agents and supervisors. In this role, you will act as the primary point of contact to the director of customer

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from: - 22 days ago

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VP of Sales & Service  

HR Pals - Burbank, CA 00000, USA

team by planning, developing, organizing, and monitoring training courses/programs, KPIs & policies for the sales and call center operations. Build an enticing culture and high-performance team $150000 per year

from: - More than 30 days ago

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Director Call Center Operations