Itil Customer Service Jobs in Columbia, MD

Synergy ECP - Annapolis Junction, MD

on work load Requirements Two (2) to four (4) years experience in customer service, help desk, or network operations center environment. Experience with Linux or Windows administration desired. ITIL v3 Unspecified

from: clearancejobs.com - 11 days ago

Information Management Group - Annapolis Junction, MD

days of start: A+ CE (CompTIA) ​HDI-CSR (Customer Service Representative) HDI-SCD (HDI Support Center Director) HDI-SCA (HDI Support Center Analyst) ITIL Foundation Microsoft Office 365 Education

from: clearancejobs.com - 12 days ago

Credence Management Solutions, LLC - Arlington, Virginia

, such as ITIL or Helpdesk Institute certification or equivalent required A minimum of five (5) years of experience in an IT helpdesk or customer service role is required, with at least two (2) years

from: resume-library.com - 8 days ago

The Informatics Applications Group - Bethesda, MD

. Utilize government furnished equipment (GFE) to support Incident, Problem and Request Management processes leveraging the ITIL service framework and best business practices. Technical support includes Unspecified

from: clearancejobs.com - 4 days ago

Alpha Omega Integration LLC - Washington, DC

of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified

from: clearancejobs.com - 5 days ago

InfoStructures, Inc. - Rockville, Maryland

, implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk

from: resume-library.com (+1 source) - 24 days ago

INSPYR Solutions - Vienna, Virginia

environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced

from: resume-library.com - 17 days ago