Itil Customer Service Jobs in Ashburn, VA

The Informatics Applications Group - Bethesda, MD

. Utilize government furnished equipment (GFE) to support Incident, Problem and Request Management processes leveraging the ITIL service framework and best business practices. Technical support includes Unspecified

from: clearancejobs.com - Yesterday

General Dynamics Information Technology - Springfield, Virginia

instances Preferred Qualifications: Experience with ServiceNow SERVICE PORTAL design and end-user/customer experience such as development of professional, compelling design and graphical interface for Service

from: resume-library.com (+1 source) - 5 days ago

Alpha Omega Integration LLC - Washington, DC

of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified

from: clearancejobs.com - 2 days ago

Credence Management Solutions, LLC - Arlington, Virginia

, such as ITIL or Helpdesk Institute certification or equivalent required A minimum of five (5) years of experience in an IT helpdesk or customer service role is required, with at least two (2) years

from: resume-library.com - 5 days ago

INSPYR Solutions - Vienna, Virginia

environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced

from: resume-library.com - 14 days ago

General Dynamics Information Technology - Springfield, VA

-user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design USD 176,446.00 - 189,750.00 per year

from: Dice.com - 20 days ago

InfoStructures, Inc. - Rockville, Maryland

, implement, and enforce policies and procedures for Service Desk team based on ITIL guidelines · Track and monitor service desk requests, identify incidents and problems · Monitor and report on Service Desk

from: resume-library.com (+1 source) - 21 days ago

NuAxis Innovations LLC - Reston, VA

, with experience mentoring junior staff and leading small teams. Exceptional customer service orientation and a passion for delivering high-quality support experiences. Preferred Qualifications: ITIL Foundation IV Unspecified

from: clearancejobs.com - 29 days ago

Randstad Digital - Alexandria, VA

and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57

from: Dice.com (+1 source) - 20 days ago

Persistent Technology, Inc. - Alexandria, VA 22312, USA

their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency

from: applicantpro.com - 17 days ago