Itil Customer Service Jobs in Alexandria, VA
Randstad Digital - Alexandria, VA
and objectives to department leadership and others in ad-hoc, weekly, and monthly briefings; Aligns processes and governance with ITIL standards; Develops and matures the IT customer service phone/ticket USD48 - USD57
from: Dice.com (+1 source) - 21 days ago
Persistent Technology, Inc. - Alexandria, VA 22312, USA
their implementation, customization, and usage. Utilize ITIL principles and methodologies to optimize IT service delivery and support processes. Lead process reengineering initiatives to enhance efficiency
from: applicantpro.com - 18 days ago
Netcentrics Corp - Alexandria, VA
and facilitate a feedback system to team members on customer service, communication, and technical skills, to enhance the quality of support delivered. Utilize ITIL best practices to enhance and optimize Unspecified
from: clearancejobs.com - More than 30 days ago
Alpha Omega Integration LLC - Washington, DC
of Experience: 5 Proven success in a Customer Engagement/Help Desk position Experience leading/managing ticket escalations Preferred certifications: ITIL v3 or higher CompTIA A+ Certified Customer Service Manager Unspecified
from: clearancejobs.com - 3 days ago
General Dynamics Information Technology - Springfield, Virginia
instances Preferred Qualifications: Experience with ServiceNow SERVICE PORTAL design and end-user/customer experience such as development of professional, compelling design and graphical interface for Service
Register your RESUMEfrom: resume-library.com (+1 source) - 6 days ago
Credence Management Solutions, LLC - Arlington, Virginia
, such as ITIL or Helpdesk Institute certification or equivalent required A minimum of five (5) years of experience in an IT helpdesk or customer service role is required, with at least two (2) years
Register your RESUMEfrom: resume-library.com - 6 days ago
The Informatics Applications Group - Bethesda, MD
. Utilize government furnished equipment (GFE) to support Incident, Problem and Request Management processes leveraging the ITIL service framework and best business practices. Technical support includes Unspecified
from: clearancejobs.com - 2 days ago
General Dynamics Information Technology - Springfield, VA
-user/customer experience such as development of professional, compelling design and graphical interface for Service Portal Knowledge of REST and SOAP web services protocols Database design USD 176,446.00 - 189,750.00 per year
from: Dice.com - 21 days ago
Empower AI Inc. - Arlington, Virginia
changing environment. Strong written and oral communication skills. Work well in a team environment. Provide excellent customer service to remote and in-person customers. Utilize ITIL best practices
Register your RESUMEfrom: resume-library.com - 26 days ago
INSPYR Solutions - Vienna, Virginia
environment • Desired – Call Center or front-line customer support experience • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced
Register your RESUMEfrom: resume-library.com - 15 days ago
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