Retail Sales job description

Retail Sales area is composed by different activities depending on the product or service offered by a company or employer. Some persons working on this field are Retail Sales Persons or Retail Sales Associates and they are required to sell retail services and products to the clients. They provide answers to customer’s inquiries, handle payments, sell goods, and make sure that the products are properly displayed.

Retail Sales workers usually perform many of the following tasks:
• Informing customers about new products.
• Greeting clients.
•   Assisting customers product selection.
• Maintaining the store clean.
• Explaining features of the products.

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Skills

• Being persuasive.
• Having customer service skills.
• Being able to work under stressful circumstances.
• Having math skills.
• Being flexible and adaptable.
• Having negotiation skills.
• Being patient.
• Having good communication skills.
• Being able to work with people from different backgrounds.
• Having knowledge of cash registers and other business machines.

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Education

The minimum qualification requirement to work in Retail Sales field is a High School Diploma or equivalent education level. Experience requirements vary according to different companies and employers, but in cases where applicants do not have enough work experience they receive on-the-job training programs to learn basic skills and knowledge for these jobs. There are several colleges and high schools that offer two-year programs that include courses in retail selling, merchandising, and principles of retailing for people who want to work in this industry. Other suitable background experiences for this area are business administration, sales environments, and customer service.

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