Call Center Workforce Analyst Jobs

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1033 - Contact Center Traffic Analyst  

CoSolutions, Inc. - Millington, TN

: The Contact Center Traffic Analyst is responsible for: Real time managing and directing of all Contact Center traffic utilizing the Workforce Management Suite (system) application. Making effective decisions Call Center Workforce Analyst Work careers... Unspecified

from: - 5 days ago

Manager, Telephony  

AssistRx - Orlando

Collaboration Portfolio preferred (VOIP, UCCX/UCCE, etc.) Understanding IP IVR and Contact Center deployments / integrations Call/Screen Recording, Workforce Optimization/Management, Quality Management (QM Call Center Workforce Analyst careers...

from: - More than 30 days ago

Call Centre Operations Analyst  

Codeworks, L.L.C. - Brookfield, WI

One of our clients has a need for a Call Center Operations Analyst for a remote contract opportunity. This individual will be providing support to our client's Workforce Planning Team carrying out workforce management specialist...

from: - 29 days ago

Director, Consumer Services - Housewares  

Helen of Troy - Chambersburg, PA

requirements. Responsible for the Call Center Analyst to ensure call distribution and staffing are accurately handled to meet department critical metrics. Monitor efficiency of representatives and generate data call center workforce management analyst...

from: - 14 days ago

Call Center Analyst  

Clarkson Eyecare - Ballwin, MO

EyeCare Partners is currently seeking an Analyst responsible for the development of reporting and Analytics to Support our Patient Engagement Center. Familiar with Call Center Metrics and key call center workforce management analyst...

from: - 14 days ago

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Call Center Workforce Analyst